=LDR  00000nam  2200000   4500
=001  INLIS000000001258753
=005  20231115022519
=035  ##$$a 0010-1123000847
=007  ta
=008  231115###########################0######
=082  ##$$a 19.173.0047
=084  ##$$a 19.173.0047 ERI a
=100   #$$a ERIC RULI SAPUTRA
=245  1#$$a ANALISIS KELELAHAN KERJA COSTOMEER SERVICE BERDASARKAN METODE FISIOLOGI : $b STUDI KASUS BANK BCA FINANCE PALEMBANG /$c ERIC RULI SAPUTRA
=260  ##$$a Palembang :$b Universitas Bina Darma,$c 2019
=300  ##$$a IX + 54 : $b ilustrasi,tabel ; $c 21x30cm
=600  #4$$a TEKNIK INDUSTRI