=LDR 00000nam 2200000 4500 =001 INLIS000000001249906 =005 20230405021649 =035 ##$$a 0010-0423000257 =007 ta =008 230405################g##########0#ind## =020 ##$$a 979-20-9628-0 =082 ##$$a 07.000.198 =084 ##$$a 07.000.198 SEN e =100 #$$a Sentana, Aso =245 1#$$a Excellent service dan customer satisfaction /$c Aso Sentana =250 ##$$a cet. 1 =260 ##$$a Jakarta :$b Elex Media Komputindo,$c 2006 =300 ##$$a xiii, 271 hlm : $b Ilustrasi ; $c 13 x 20 cm