=LDR 00000nam 2200000 4500 =001 INLIS000000001250965 =005 20230516104137 =035 ##$$a 0010-0523000521 =007 ta =008 230516################|##########|#|## =082 ##$$a 15/OKT18 =084 ##$$a 15/OKT18 ARI k =100 #$$a ARIYANTO ACHMAD =245 1#$$a KUALITAS PELAYANAN JASA MENGGUNAKAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS /$c ACHMAD ARIYANTO =260 ##$$a Palembang :$b Universitas Bina Darma,$c 2018 =300 ##$$a xiii + 74 hlm : $b ilus, trasi ; $c 23,x,31 cm =600 #4$$a TEKNIK INDUSTRI