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=020  ##$$a 978-0-11-331304-4
=082  ##$$a 658
=084  ##$$a 658 IQB i
=100   #$$a Iqbal, Majid
=245  1#$$a ITIL SERVICE STRATEGY /$c Majid Iqbal & Michael Nieves
=250  ##$$a cet. 1
=260  ##$$a United Kingdom :$b TSO Information & Publishing,$c 2011
=300  ##$$a xii, 483hlm : $b ilustrasi ; $c 23 cm
=650  #4$$a MANAJEMEN
=700   #$$a Michael Nieves