00000nam 2200000 4500 INLIS000000001258641 20231114095904 0010-1123000735 ta 231114################g##########0#eng## 1-57675-079-5 658.812 658.812 BAR e Barlow, Janelle EMOTIONAL VALUE : Creating Strong Bonds with Your Customers / Janelle Barlow & Dianna Maul cet. 1 San Fransisco : Berrett-Koehler Publisher, Inc., 2000 xviii, 307hlm : ilustrasi ; 25 cm MANAJEMEN Dianna Maul