SAP PENGANTAR MANAJEMEN

FORMULIR

PEDOMAN PENGAJARAN

ISO  9001 :2000

Made By

Checked By

Approved By

Valid

Wiwin Agustian,SE.M.Si

Heriyanto,SE.M.Si

DR.H.Lin Yan Syah,M.Si

No

Topic

Sub Topic

Reference

Notes

Management

• Management defined
• The six chalenges to being a star manager
• Four management fuction
• The management process
• Three levels of management
• Functional Vs. General Manager
• Useful Finding (Minzberg’s)
• Three types of managerial roles
• The skills manager need

Two Overreaching Perspectives about Management

• The historical perspective
• The four parts of a system
• Open and close systems
• The contingency viewpoint
• The quality-management viewpoint
• Quality control & quality assurance
• Total Quality Control (TQM)

Stakeholders

• Stakeholders defined
• The organization environment
• The ethical responsibility required of you as a manager
• Four approaches  to deciding an ethical dilemma
•  How Organizations Can Promote Ethics
• Four Approaches to Social Responsibility
• Internal Dimensions of Diversity
• External Dimensions of Diversity
• Organizational Dimensions of Diversity
• Trends in Workforce Diversity
• Barriers to Workforce Diversity
• Entrepreneurship
• How Do Entrepreneurs and Managers Differ?

Globalization

• The Global Economy
• Megamergers & Minifirms Worldwide
• International Management
• You and International Management
• The Successful International Manager:
• Why Companies Expand Internationally, How Companies Expand Internationally
• Principle Economic Systems
• Organizations Promoting Free Trade
• Different Norms

Planning: The Foundation of Successful Management

• Planning
• The Benefits of Planning
• Three Types of Uncertainty
• Responding to Uncertainty
• Making Plans
• Types of Goals
• Setting SMART Goals
• The Planning Control Cycle
• Management By Objectives
• The Four Step Process for Motivating Employees
• Cascading Objectives: MBO from the Top Down

Strategy, Strategic Management, Strategic Planning

• Why Strategic Management and Strategic Planning are Important
• The Five Steps of the Strategic Management Process
• SWOT Analysis
• Forecasting
• Porter’s Four Competitive Strategies
• The Product Life Cycle
• The Balanced Scorecard
• Successful Measure Management
• Barriers to Effective Measurement

Individual & Group Decision Making

• Decision Making Defined
• Types of Decisions
• Decision Making Style
• Rational Decisions
• Nonrational Decision Making
• The Ethical Decision Tree
• Advantages & Disadvantages of Group Decision Making
• What Managers Need to know about Groups & Decision Making
• Participative Management
• Factors that Can Help Participative Management Work
• -tipe keputusan
• Proses pembuatan keputusan
• Gaya pembuatan keputusan
• Pembuatan keputusan kelompok

Organizational Culture, Structure & Design: Building Blocks of the Organization

• What is an Organizational Culture?
• Layers of Organizational Culture
• Four Functions of Organizational Culture
• The Organization: Three Types
• Contingency Design
• Differentiation Vs. Integration

Human Resource Management:

• Human Resource Management:
• Two Important HR Concepts
• HR Planning
• The Legal Requirements of Human Resource Management
• Recruitment: How to Attract Qualified Employees
• Selection: How to Choose the Best Person for the Job
• Orientation
• Training & Development
• Performance Appraisals
• 360-Degree Assessment
• Employee Replacement
• Sexual Harassment

Organizational Change & Innovation

• Two Types of Change: Reactive versus Proactive
• Forces of Change
• Forces for Change Outside and Inside the Organization
• Areas Where Change is Needed: People Changes
• The Degree to Which Employees Fear Change: From Least to Most Threatening
• Lewin’s Change Model
• Eight Steps for Leading Organizational Change
• Organizational Development (OD)
• Three Steps for Fostering Innovation

Managing Individual Differences & Behavior

• Formal and Informal Aspects of an Organization
• Organizational Behavior Values & Attitudes
• The Big Five Personality Dimensions
• What is Stress?
• Five Sources of Stress
• The Consequences of Stress
• The Consequences of Stress (Cont.)
• Reducing Stressors in the Organization

Motivating Employees: Achieving Superior Performance in the Workplace

• Motivation
• A Simple Model of Motivation
• Maslow’s Hierarchy of Needs
• Needs Theories: Herzberg
• Hygiene and Motivating Factors
• Herzberg’s Two-Factor Theory: Satisfaction versus Dissatisfaction
• Needs Theories: McClelland
• McClelland’s Three Needs
• Process Perspectives: Vroom
• Equity Theory: (Cont.)
• Reinforcement Perspectives
• Four Types of Reinforcement
• Motivation Through Job Design
• The Job Characteristics Model
• The Job Characteristics Model
• Popular Incentive Compensation Plans

Conflict

• The Relationship Between Level of Conflict and Level of Performance
•  Seven Causes of Conflict
• Stimulating Constructive Conflict
•  Why Teamwork Matters
•  Four Purposes
• Five Stages of Group Development
• The Consideration in Building a Group into an Effective Team

Power, Influence & Leadership

• Leadership
• Managers Vs. Leaders
• Five Sources of Power
• Five Approaches to Leadership
• The Leadership Grid Model
• Hersey & Blanchard’s Situational Leadership Model
• Full Range Leadership: From Laissez-Faire, Through Transactional, to Transformational
• Level 5 Leadership
• Six Secrets to Successful E-Leaders

Interpersonal & Organizational Communication

• Comunication, the communication process
• Communication Barriers
• Nonverbal Communication
• Toward Better Nonverbal Communication:
• Communication Differences
• Formal & informal communication
• Communications Tools of Information Technology
• Information Overload
• Effective Listening, reading, writing and speaking